Welcome to the DG-RC eStores Support Center.
In order to streamline support requests from our web sites (DG-RC eStores, The Hobby eStore and Pimp my Helicopter) and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Please note some email providers may treat the email from us as spam so please check your spam or junk mail folders as well as your inbox. To make sure your email server accepts emails from "dg-rc-estores.com". Click here. You will receive your ticket number by email.
Submit a new support request. Please provide as much detail as possible so we can best assist you. Include your order id if your request is related to a purchased item. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check the status of a previously opened ticket. We provide archives and history of all your support requests complete with responses.
