Important information for many web based email providers: Microsoft Hotmail, Yahoo Mail, AOL mail and Gmail all provide built in spam filters that by default may mark some legitimate emails as spam, and as a result permanently delete it before it reaches your inbox, this includes emails from 'dg-rc-estores.com'. Please read the paragraph below for your email provider and follow the instructions to help resolve this issue. Hotmail - How to add dg-rc-estores.com to your Safe list: Login to you Hotmail account Click on 'Mail'. Click on Options. From 'Mail Options' select 'Junk Mail Protection'. From the 'Junk Mail Protection' options select 'Safe List'. There will be a text box visible, enter the domain name "dg-rc-estores.com" into the text box and click 'Add'. The domain "dg-rc-estores.com" should now be below in the Safe List. Yahoo! Mail - How to add dg-rc-estores.com to your filters so it is not seen as spam: Log in to your Yahoo! Mail account Select 'Options' from the far right of the page. In 'Options', select 'Filters'. On the Filters pages select the 'ADD' button. You should now see the create filter page. Enter 'dg-rc-estores.com' into the Filter Name text box, then type it again in the From header text box. Then select 'Inbox' from the 'Move the message to:' drop down menu. Click the 'Add Filter'. This Filter should put any mail from 'dg-rc-estores.com' into your Inbox and not see it as spam. If anything from 'dg-rc-estores.com' was moved to your 'Bulk' box, then select the email and click on the 'Not Spam' button and follow the instructions. AOL - How to add dg-rc-estores.com to your address book: Use AOL Webmail via AOL.co.uk or AOL.com: Log in to your AOL account. Select 'Settings' from the menu on the right. Select 'Spam Controls' from the menu on the left. You should now see the Spam Filter page. First, change the 'Blocked Email Should Be:' drop down menu to 'Deliver to Spam Folder', this will make sure if 'dg-rc-estores.com' is seen as spam then it can be recovered. Next, Select the 'Control From Whom I Get Email' button, a new window should appear. Depending on your preferences, in this window, select the option to 'Allow Email From People I know' (or 'Allow email from all Senders') and click 'save' below these options. You should have now returned to the Spam Filter page, click the 'save' button near the base of the page. Next, goto the 'Addresses' page (select the 'Addresses' option from the menu to the above right). Here, you have to click on the 'New' option and select 'New Contact from the menu that appears. In the window the appears type '@dg-rc-estores.com' into the 'Email 1' field. Then select save. Gmail - How to add dg-rc-estores.com to your filters so it is not seen as spam: Log in to your Gmail account. Once logged in, click on 'Settings' in the top right hand corner of the page. Select 'Filter's from the menu, located under the Settings title in orange. Click on 'Create New Filter' a filter creation form will appear. In the text box labeled 'From:' enter 'dg-rc-estores.com', then click the 'Next Step' button. On the next part of the form, select the option that says 'Apply the label:' and from the drop down menu select 'New label..' A box should appear asking you for the name of the new label, type: 'DG-RC-eStores'. Click okay, then Click 'Create Filter'. Your email service should now recognise any email from dg-rc-estores.com and apply the given label. On the left hand side there should be a 'Labels' box which can be used to quickly navigate to your labeled emails. If this has not worked, there should be an option on the left that says 'Spam'. Click on it and you will be taken to your Spam box, find any email in it from 'dg-rc-estores.com', select it and click the 'Not Spam' button above. Your email service should now accept emails from dg-rc-estores.com. Please Note: We can not supply any support beyond this document. It is your responsibility to make sure you can receive the emails that we send to you. We have a strict no-spam policy and will never send unnecessary emails to you. |